Platform Terms of Use Cadoola

This document constitutes a legally binding agreement between the user and the platform operator Cadoola. By registering or actively using the site, the user declares that they have read, understood, and accepted every section of these rules. The Terms may be modified, updated, or supplemented at any time for technical, operational, or regulatory adjustment needs. Changes will be made public through publication on the site, and continued use of the services following such updates will constitute implicit acceptance of the new conditions.

To request the opening of a personal account and access the platform's services, the user must meet stringent legal eligibility requirements.

The user declares and guarantees that:

They have reached the age of eighteen (18+) at the time of registration.

They possess full legal capacity and can enter into legally binding contracts in accordance with Italian legislation.

They are not subject to any self-exclusion measures or active legal restrictions on online gambling.

The information provided during the completion of the registration form is accurate, truthful, complete, and up-to-date.

Each user has the right to register and manage a single personal account on the platform. The creation of multiple accounts (referred to as "multi-accounts") is strictly prohibited and will result in the immediate closure of all associated profiles, with the potential cancellation of related activities. The user is solely responsible for the confidentiality of their login credentials (username and password) and is directly liable for any operation performed on the site through their profile. If unauthorized use of their account is suspected, immediate notification to technical support is mandatory.

The user undertakes to use the platform Cadoola exclusively for personal, recreational, and non-commercial purposes, refraining from any improper, illegal, or harmful use.

The following conduct is strictly prohibited:

Using the platform for fraudulent purposes, money laundering activities, or financing illegal activities.

Attempting to breach the site's security systems, tamper with the source code, introduce viruses, malware, trojans, or other harmful software.

Exploiting any computer bugs, system errors, or technical vulnerabilities to gain undue advantages in the platform's activities.

Using automation systems, bots, artificial intelligence software, or coordinated strategies to alter the natural course of services.

Providing false, altered, or stolen documentation during identity verification.

Engaging in abusive, defamatory, harassing, or threatening behavior towards support staff or other users of the platform.

The execution of financial operations on the platform, including top-ups and withdrawal requests, is subject to specific administrative and security checks. The user undertakes to use only payment methods (such as credit cards, e-wallets, or bank accounts) that are directly registered in their name. Financial transactions are processed in accordance with the timelines and operational limits indicated in the dedicated sections of the site, which may vary depending on the selected payment channel.

Cadoola reserves the right to apply management fees on transactions or inactive accounts, if and where applicable, in accordance with current tax regulations. All fund withdrawals are subject to the successful completion of the user's identity verification procedures. Should any discrepancies or suspicions of irregularities arise in transactions, the platform reserves the right to temporarily suspend payment processing to conduct appropriate internal investigations or to respond to requests from competent authorities.

The user explicitly acknowledges and agrees that participation in the gaming activities and interactive services offered by the platform inherently involves a risk of financial loss. Cadoola provides no guarantee of winnings, positive outcomes, economic returns, or consistent results. The outcomes of all digital activities based on luck or algorithmic interaction are determined randomly and independently. The user declares to be fully aware of these dynamics and to assume total financial and psychological responsibility for their actions and operations on the platform, releasing the site operator from any claims for damages related to losses arising from the normal conduct of gaming activities.

All content present on the platform Cadoola, including but not limited to: logos, registered trademarks, texts, graphics, user interfaces, icons, images, audio clips, databases, source code, layout, and software, are the exclusive property of Cadoola or its third-party licensors and are protected by Italian and international laws on copyright, trademarks, and intellectual property.

The user is expressly prohibited from copying, reproducing, distributing, modifying, publishing, transmitting, or creating derivative works from any part of the site without the prior written authorization of the rightful owners. Access to the platform grants the user exclusively a limited, personal, revocable, and non-transferable license for browsing and using the services in accordance with these regulations.

The platform may contain hyperlinks (links) to websites, platforms, or services managed by independent third parties. Such links are provided solely for the user's informational convenience. Cadoola exercises no control over the content, privacy policies, terms of use, or security of such external sites and assumes no responsibility for any damages, losses, or disputes arising from their use. Access to third-party platforms is at the sole risk of the user, who is invited to consult their respective contractual regulations.

To the maximum extent permitted by applicable Italian law, Cadoola shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the platform, from service interruptions due to technical problems of the internet network, from hardware or software failures, or from data loss incurred by the user.

The services are provided "as is" and "as available," without any warranties of any kind, express or implied, regarding the absolute continuity of the service, the absence of temporary technical errors, or the absolute accuracy of the displayed content. Cadoola endeavors to ensure the maximum stability and security of the platform through constant maintenance but does not assume absolute outcome obligations.

Cadoola reserves the right, at its sole discretion, to temporarily suspend or permanently close a user's account, interrupting access to the services with immediate effect and without prior notice, should any of the following circumstances occur:

Proven or reasonably suspected violation of the clauses contained in these Terms and Conditions.

User's involvement in suspicious, fraudulent, or illegal financial activities.

Provision of false or unverifiable identity data.

Explicit request to this effect by competent judicial authorities, police forces, or supervisory bodies.

Prolonged inactivity of the user profile for the periods established by internal operating rules.

In case of account closure due to a serious contractual breach, the platform reserves the right to retain any existing funds as compensation for damages or pending the completion of legal investigations.

These Terms and Conditions, as well as access to and use of the platform Cadoola services, are governed, interpreted, and applied in accordance with the laws in force in the Italian Republic. For any legal controversy, dispute, claim, or challenge arising from the interpretation, validity, or execution of this contractual agreement, the parties undertake to first seek an amicable resolution through written communication. Should an out-of-court settlement not be possible, exclusive territorial jurisdiction shall be devolved to the judicial authorities of the competent court in Italy, according to the provisions of the Code of Civil Procedure and current consumer protections.

For any formal communication, request for clarification on regulations, reporting of technical anomalies, or questions regarding account management, users can refer to the official contact channels listed below:

Customer Support Email Address: [email protected]

Support Phone Number: +39 02 8734 1234

Company Headquarters Address: Via Dante 16, 20121 Milano, Italy

The customer support service undertakes to handle requests as quickly as possible, providing clear and detailed answers to facilitate the proper resolution of each matter.